Privacy policy

I-solvo – Privacy Policy

Effective Date: [Insert Date]

At I-solvo (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.i-solvo.com (the “Site”) or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, shipping/billing address.

  • Payment Information: Credit/debit card details or other payment method information (processed securely through third-party payment gateways).

  • Order Information: Products purchased, order history, and preferences.

  • Technical Information: IP address, browser type, device type, operating system, referring URLs, and browsing behavior.

  • Cookies & Tracking Data: Information collected via cookies, pixels, and similar tracking technologies.

2. How We Use Your Information

We process your personal data for:

  • Processing and delivering your orders.

  • Providing customer service and support.

  • Sending important updates related to your purchases.

  • Improving our products, services, and website experience.

  • Marketing purposes (only with your consent).

  • Legal compliance and fraud prevention.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data under the following legal bases:

  • Contract: To fulfill our contractual obligations when you place an order.

  • Consent: When you subscribe to our newsletter or opt-in to marketing.

  • Legitimate Interest: For fraud prevention, security, and improving customer experience.

  • Legal Obligation: To comply with applicable laws and tax regulations.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Suppliers & Shipping Partners: To fulfill and deliver your orders.

  • Payment Processors: For secure payment transactions.

  • IT & Marketing Providers: For hosting, analytics, and communication services.

  • Legal Authorities: If required by law or to protect our rights.

5. Data Retention

We retain personal data only for as long as necessary:

  • Order data: [Insert retention period, e.g., 6 years] for legal/tax purposes.

  • Marketing data: Until you unsubscribe or request deletion.

6. Your Rights (GDPR & CCPA)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Request a copy of your data in a portable format.

  • Object to certain processing activities.

  • Opt out of the sale of personal data (CCPA – California residents).

To exercise these rights, contact us at [Insert email address].

7. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences.

  • Analyze site traffic and improve user experience.

  • Personalize marketing campaigns.

You can manage cookie settings in your browser.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. International Data Transfers

As part of our dropshipping operations, your information may be transferred outside your country, including to suppliers in other regions. We ensure these transfers comply with applicable data protection laws.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.